Office Manager Full Time

Position: Office Manager

Position Type: Full-Time

Salary: $73,000 to $82,000 plus superannuation per annum

Location: West Lakes SA 5021

Our client is seeking an Office Manager (Specialising in Fireworks Management) to join their team located in West Lakes, South Australia.

This role requires a detail-oriented and proactive individual with a strong understanding of the fireworks industry. The ideal candidate will possess exceptional organisational skills and the ability to manage complex administrative tasks that ensure safety, compliance, and smooth operations. As part of a small team, the candidate will work both in the office and over the phone to coordinate tasks effectively.

Duties and Responsibilities:

Google Drive Management:

• Efficiently organise, file, and maintain documents with a keen eye for version control and data security.

Email Support:

• Address and respond to customer concerns and requests with professionalism and a comprehensive knowledge of fireworks industry terminology.

Team Coordination:

• Liaise with admin staff, pyrotechnicians, and management to request, edit, and file documents.
• Ensure that communications reflect an understanding of technical terms related to fireworks.

Client Communication:

• Send essential documents to clients, follow up on pending actions, and maintain a high standard of customer service.

Regulatory Liaison:

• Manage and provide safety booklets, staff compliant documents, permits, risk assessments, and permit applications to clients.

Compliance and Public Announcements:

• Manage bookings for public notices in local newspapers, ensuring compliance with all fireworks regulations and safety standards.

Calendar Management:

• Oversee and update both business and personal calendar events to ensure seamless scheduling and preparedness for complex events.

Trello Management:

• Upload and organise documents, track task due dates, and communicate with the team.
• Maintain a deep understanding of the professional fireworks display process and relevant safety and handling protocols.

TAS Events Spreadsheet:

• Accurately update and manage information in the TAS events spreadsheet, tracking key event details and timelines.

Vehicle Booking:

• Coordinate the booking of vehicles for TAS events, understanding specific transport needs related to the safe handling of dangerous goods.

Cracker Night Support:

• Assist with administrative tasks specific to Cracker Night, which involves unique regulatory and operational considerations.

Director Support:

• Provide personal assistance to the Director, including scheduling and support with a thorough understanding of industry-specific requirements.

Ad-Hoc Tasks:

• Tackle additional tasks as needed, demonstrating adaptability and a comprehensive knowledge of fireworks handling.

Requirements:

• Associate Degree, Advanced Diploma or Diploma in relevant field
• At least three (3) years of relevant experience may substitute for the formal qualifications listed
• Minimum three (3) years of relevant experience
• Strong familiarity with the fireworks industry and associated safety regulations
• Understanding of compliance requirements
• High-level organisational and communication skills
• Ability to manage complex and varied tasks with attention to detail

Additional Information:

• Work Hours: Night shift and weekend work may be required
• Sponsorship: Sponsorship may be available for the right candidate.